Returns & Exchanges at New Arrivals by YALA

We want you to love your new fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your selection isn't the perfect fit, we are here to help you find an alternative or provide a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.